Support

Need help with Downfor Sheets? Check the frequently asked questions below or contact us.

Frequently Asked Questions

How do I run a scan?

Open your spreadsheet, go to the Downfor Sheets menu, and click "Run Full Scan." The add-on will analyze the active sheet and show results in a sidebar with your health score and any issues found.

What does the health score mean?

The health score starts at 100 and decreases based on issues found. Each issue deducts 3 points. Additional points are deducted based on the ratio of affected rows to total rows (up to 40 points). Header changes deduct 2 points each. A score of 80 or above is healthy, 50 to 79 needs attention, and below 50 is critical.

Will fixing issues break my data?

Before applying any fix, Downfor Sheets automatically creates a hidden backup of your sheet. You can find it by right-clicking any sheet tab and looking for sheets named with a "(Backup ...)" suffix. If something goes wrong, you can copy data back from the backup.

How do I enable auto monitoring?

Go to Downfor Sheets > Monitoring > Enable Auto Monitoring. This requires you to be the spreadsheet owner. Once enabled, the add-on scans on every edit (with a 30-second cooldown) and runs a full daily scan at 8 AM with an email report.

How do I uninstall Downfor Sheets?

In Google Sheets, go to Extensions > Add-ons > Manage add-ons. Find Downfor Sheets and click the three-dot menu, then select "Remove." This revokes all permissions and stops all monitoring.

Still need help?

Email us at support@downfor.life and we'll get back to you within 48 hours.

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